Mona Almajed

Mona Almajed is a Trainer and Innovation & Business Development Consultant specialising in innovation management, innovation maturity assessment, service design, customer experience, and organisational capability development.

She has contributed to the implementation and support of strategic projects and initiatives for government entities and organisations, helping develop innovation frameworks and programmes, improve services, and strengthen innovation culture through human-centred design approaches.

Her areas of expertise include the application of internationally recognised innovation methodologies and standards, including innovation maturity assessment, design thinking, ideation management, prototyping, and innovation governance.

Mona also delivers training programmes, interactive workshops, and facilitated sessions focused on building capabilities, developing innovation skills, and enabling individuals and teams to effectively apply innovation tools and methodologies in their professional environments.

Passionate about practical learning and real-world application, Mona is committed to helping organisations and professionals transform ideas into actionable solutions, enhance customer and beneficiary experiences, and achieve sustainable impact, organisational excellence, and long-term growth.